Privacy Policy
Caledonia Peptides
Last Updated: May 2026
At Caledonia Peptides, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.
Who We Are
Caledonia Peptides is a UK-based supplier of research-use-only peptide products. We are committed to maintaining transparency, professionalism, and data protection standards in accordance with applicable UK privacy laws.
For any questions regarding this Privacy Policy or your personal information, you may contact us through the contact details provided on our website.
Information We Collect
When you interact with our website, we may collect certain information including:
- Name and contact details
- Billing and shipping information
- Account login details
- Order history
- Technical information such as IP address, browser type, and device information
- Information voluntarily submitted through forms, contact requests, or account registration
We only collect information necessary to operate our website, process orders, improve user experience, and maintain website security.
Media Uploads
If users are permitted to upload images or files to the website, we recommend removing embedded location information (EXIF GPS data) before uploading. Uploaded media may potentially contain metadata that could be accessible to others.
Cookies
Our website uses cookies to improve functionality and user experience.
Cookies may be used to:
- Remember login sessions
- Store user preferences
- Improve website performance
- Enable shopping cart functionality
- Assist with website analytics and security
You may choose to disable cookies through your browser settings, although certain parts of the website may not function correctly as a result.
Login Cookies
Temporary cookies may be used during login sessions to confirm browser compatibility and maintain secure account access. These cookies do not typically contain sensitive personal data.
Preference Cookies
Where applicable, preference cookies may store user settings and display preferences for future visits.
How We Use Your Data
We may use collected information to:
- Process and fulfil orders
- Provide customer support
- Improve website performance and user experience
- Maintain account security
- Detect fraudulent or suspicious activity
- Comply with legal or regulatory obligations
- Send essential service-related communications
We do not sell customer personal information to third parties.
Data Sharing
Personal information may be shared with trusted third-party service providers where necessary for business operations, including:
- Payment processors
- Delivery and courier services
- Website hosting providers
- Security and spam prevention services
- Professional advisers or legal authorities where legally required
If you request a password reset, certain technical information such as your IP address may be included in the security email for verification purposes.
Data Retention
We retain customer information only for as long as reasonably necessary to fulfil operational, legal, tax, accounting, and security requirements.
If website comments or account registration features are enabled, associated metadata and account information may be retained to assist with moderation, customer support, and account management.
Registered users may view, update, or request deletion of their stored information where legally permitted.
Your Rights
Under applicable UK data protection laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of personal information
- Restrict or object to certain data processing activities
- Request a copy of your stored data
- Withdraw consent where processing relies on consent
Certain information may still need to be retained where required for legal, accounting, fraud prevention, or security purposes.
Website Security
We take reasonable technical and organisational measures to protect website users and customer data from unauthorised access, misuse, loss, or disclosure.
However, no online platform can guarantee absolute security and users should also take appropriate precautions to protect their own account credentials.
Automated Spam Detection
Comments, contact submissions, or website activity may be reviewed using automated spam detection and website security systems to help protect the integrity of the platform.
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect legal, operational, or website changes. Updated versions will be published on this page with a revised effective date.
Contact
For privacy-related enquiries, data requests, or questions regarding this policy, please contact Caledonia Peptides through the official website contact page.